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TERMS & CONDITIONS

By placing an order, the buyer acknowledges and agrees to be bound by the following Terms and Conditions.

 

ORDER AMENDMENTS & CANCELLATION

  • ANY changes to orders requested out of our stores’s operating hours will only be attended during operating hours.

  • Orders made are non-refundable and amendments are subjected to iBread Pte Ltd’s decision and goodwill.

 

PAYMENT & PRICING

  • Products priced online are inclusive of 7% GST.

  • iBread Pte Ltd accepts the following payment methods online; Credit/ Debit Card (Visa and MasterCard) and also DBS Paynow/Paylah.

 

COLLECTION

  • An email confirmation will be sent to the person listed as the person collecting the cake to confirm the order upon payment completion.

  • Changes to collection date is subjected to iBread Pte Ltd’s decision.

  • All collections must be made during operating hours. Cakes that are not collected till then will be kept for collection on the next working day. Cakes not collected within 2 days from original date of collection will be discarded and a refund will not be provided.

  • The person collecting the bakes shall inform our staffs in-store regarding any issues of the order or he/ she be wholly responsible for the bakes after they have left our premises.

 

CAKE DECORATION AND SERVINIG SIZES

  • Fresh cream cakes should be kept refrigerated (not frozen) till time of consumption. Cakes or leftovers kept overnight should be consumed within 2-3 days of date of collection/delivery.

  • All weights, recommended servings and sizes are approximations only.

  • Slight changes may be made to your cake design (e.g. placement of toppers) as we see fit for practical and aesthetic purposes. 

  • Classic cakes are non-customisable (e.g. removal/addition of decorations, changes to cake colour and etc.)

  

DISCOUNT CODES

  • All discount codes are for one-time use only. No extensions for expired discount codes will be provided.

  • ANY discount codes must be redeemed/utilized before the stated expiry date or ahead of its expiry.

  • Requests for discount codes to be credited or redeemed retroactively would not be possible.

  • Discount codes are non-transferable for cash.

  • Changes cannot be made to orders utilising one-time discount codes.

  • Order cancellations utilising one-time discount codes would not be possible, under extraordinary circumstances where changes are allowed, the discount code will be forfeited. 

  • Under extraordinary circumstances where a cancellation is possible, the discount code will be forfeited and a cancellation fee will apply.

 

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